bdrame Privacy Policy

bdrame ("we", "us", or "the platform") operates a safe and reliable online casino and betting platform for users in Bangladesh. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you visit our website bdrame.lat or use our services.

By using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services. This policy may be updated from time to time and any changes will be published on this page.

When you register or create an account on bdrame, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Residential address
• Payment account details (bKash, Nagad, Rocket, or Upay number)
• Username and password (stored in encrypted form)

When you use our website, certain information is collected automatically, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on the site
• Login and logout times and dates
• Gaming activity history
• Transaction records and financial activity
• Cookie and session information

bdrame uses cookies on our website. Cookies are small text files stored in your browser that help improve the functionality of our site. We use three types of cookies:

• Essential cookies: Required for the basic operation of the site
• Analytical cookies: For reviewing site performance and user experience
• Preference cookies: To remember your preferences and settings

You can disable cookies through your browser settings, however this may limit some functionality of the site.

bdrame uses collected information only for the following purposes:

• To create, manage, and verify accounts
• To process financial transactions (deposits and withdrawals)
• To prevent fraud and illegal activity
• To verify age and identity
• To provide customer support
• To ensure responsible gaming and to identify problematic gambling patterns
• To inform you about relevant promotional offers (if you have given consent)
• To improve site security and functionality
• To comply with legal obligations

If you give consent at registration or at a later time, bdrame may send you information about promotional offers, bonuses, and new games. You can opt out of these communications at any time by going to your account settings or by contacting our support team. Opting out of marketing communications will not affect your account or services in any way.

bdrame does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information may be shared with bKash, Nagad, Rocket, or Upay to complete financial transactions
• Game providers: Limited information may be shared with game providers to operate specific game services
• Legal authorities: Information may be provided to relevant authorities to comply with legal obligations or court orders
• Fraud prevention: Information may be shared with security service providers to prevent fraud and money laundering

In all cases, third parties may only use the minimum information necessary for the specific purpose and must comply with their own privacy policies.

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, bdrame ensures that your information remains protected in accordance with the standards of this privacy policy and that appropriate international data protection measures are maintained.

bdrame applies industry-standard security measures to keep your information secure:

• SSL/TLS encryption: All communication between our site and servers is secured through SSL encryption
• Password hashing: Your password is never stored directly — only an encrypted hash is stored
• Firewall and security monitoring: Our servers are under continuous security monitoring
• Restricted access: Only authorized personnel can access personal information
• Regular security audits: Regular security reviews are conducted to identify potential vulnerabilities

If a data security breach occurs, bdrame will take swift action. If your information is affected, we will notify you by email or other means as soon as possible and take the necessary steps to resolve the situation. However, no method of transmitting information over the internet is one hundred percent secure and we cannot guarantee complete security.

As a user of bdrame, you have the following rights:

• Right to access: You can request to know what information we hold about you
• Right to rectification: You can request that incorrect or outdated information be updated
• Right to erasure: In certain circumstances you can request that your information be deleted
• Right to object to processing: You can object to your information being used for specific purposes
• Right to data portability: You can request your information in a structured format
• Right to withdraw consent: You can withdraw consent you have given at any time

To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable time.

We retain your information for as long as your account is active. Even after an account is closed, information necessary for legal obligations, dispute resolution, or enforcement of our terms of service may be retained for a set period. Financial transaction records are retained for the period required by applicable law.

bdrame strictly does not provide services to anyone under the age of 21. We collect date of birth and identity documents at registration to verify age. If we confirm that a user is a minor, their account will be closed immediately and the relevant information will be deleted. We do not knowingly collect or store information from minors.

bdrame analyzes user activity data to ensure responsible gaming. Through this analysis we can identify problematic gambling patterns and provide the necessary support. To learn more about responsible gaming, visit our Responsible Gaming page.

bdrame reserves the right to update this privacy policy at any time. For any significant changes, we will notify you by email or by a notice on the site. The updated policy will take effect from the date of publication. Continuing to use the services after changes means you accept the updated policy.

Along with this privacy policy, please also read our other important policies:

• Terms and Conditions — Full terms of service use
• Responsible Gaming — Safe and responsible gaming guidelines
• FAQ — Answers to common questions